Premier Bus Pass – Brisbane To Cairns

CANCELLATIONS

1. 5.1  Premier reserves the right to cancel any Premier Service at any time for any reason.
2. 5.2  Without limitation to clause 2, Premier will not be liable for any costs incurred by You as a result of a cancelled Premier Service, including consequential damages or the cost of alternative travel arrangements, including without limitation for any failure to meet a subsequent journey on any form of transport.
3. 5.3  Your ticket is subject to the following cancellation charges:
   1. (a)  20% cancellation fee applicable if the booking or ticket is cancelled after the purchase of the booking or ticket;
   2. (b)  20% cancellation fee applicable for a Bus pass ticket if the ticket has not been activated, no travel sectors have been booked and it has been cancelled after purchase;
   3. (c)  50% cancellation fee applicable if the booking is cancelled within 24 hours of the scheduled departure time of the booked Premier Service;
   4. (d)  100% cancellation fee for a discounted fare (including RED);
   5. (e)  100% cancellation fee if Bus pass ticket has been activated, travel sectors are booked and ticket has been cancelled;100% cancellation fee if You fail to board the booked Premier Service;
   6. (f)  100% cancellation fee if You cancel within 6 hours prior to the scheduled departure time of the booked Premier Service.

REFUNDS

1. 6.1  Subject to clause 5.3, all bookings are non-refundable.
2. 6.2  Subject to clauses 6.3 to 6.5, bookings are transferrable.
3. 6.3  A booking cannot be transferred to another Premier Service within 6 hours prior to the scheduled departure time of the booked Premier Service.
4. 6.4  If You make a request to alter the booking not less than 6 hours prior to the scheduled departure time You may, subject to the payment of any rebooking fee which may apply:
   1. (a)  rebook onto a similar Premier Service, to the same or lesser value than the original ticketed price or to a higher priced ticket, subject to payment of the difference in value between the lower and higher valued tickets, provided that the Premier Service is scheduled to depart within 3 months from the date of the first travel sector booked on the ticket; or
   2. (b)  make Your booking open dated for a Premier Service to a similar or lesser value to the original ticketed price or to a higher priced ticket, subject to payment of the difference in value between the lower and higher valued tickets, in which case the ticket will be valid for up to 3 months from the date of the first travel sector booked on the ticket.
5. 6.5  In reference to 6.4(a) and 6.4(b), no refunds will be available for the transfer of tickets to Premier Services of a lesser value than the original ticketed price.
6. 6.6  Tickets for Premier Services are not transferable to other persons.